Shipping policy
Shipping policy
P.O. boxes. Due to recent deceptive ordering we can ship to P.O. boxes but it will be on a case by case basis. Please reach out to our team at whimsysworldllc@gmail.com
Delivery times
1.Processing time is 3-5 business days.
We currently only ship to the United States but we encourage you to keep checking back as we will be adding more countries as we grow.
Delivery costs
1. Ground shipping is flat rate $8.00 based on your cart amounts under $50.00. All orders over $50.00 are free shipping. However, there are multiple other shipping options like express or 2 day express if you need that.
2. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please note that we require 3 to 5 working days on average to fulfill your order before dispatching it. Rest-assured we are doing everything in our power to get your order to you as soon as possible! Once your order is dispatched, depending on the shipping carrier and rates you choose the estimated delivery time is between 7 to 14 business days. Please consider any holidays, natural disasters or pandemics may impact delivery times.
Tracking your order:
You will receive a confirmation email and/or text message, if you provided a mobile phone number, containing a tracking ID and a link to follow the journey of your package.
Please allow 1 to 3 working days for the tracking information to show.
Wrong address disclaimer:
It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately at whimsysworldll@gmail.com if you believe you have provided an incorrect shipping address.
Lost/Stolen Packages:
If your tracking information states that your package was delivered to your address and you have not received it please report it to your respective shipping carrier at the information provided to you on our Tracking Page. If you have any further questions on how to do this please reach out to us at whimsysworldllc@gmail.com